Privacy Policy

Effective date: July 16, 2026

Malibu Access Control (“Malibu,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what personal information we collect through this website, how we use and share it, and the choices you have. It applies to malibuaccesscontrol.com and the forms and features available on it.

Information We Collect

We collect the information you choose to give us and a limited amount of technical information that is generated automatically when you use our forms.

Information you provide

When you submit one of our contact, “Let’s Connect,” or dealer inquiry forms, we collect the details you enter, which may include:

  • Your first and last name
  • Email address
  • Phone number
  • Company or business name
  • Address, city, and/or ZIP code
  • Industry or property type (e.g., residential, commercial)
  • The contents of any message or request you send us

If you request to become a Malibu dealer, that inquiry is collected through a form hosted by HubSpot; the specific fields are shown on that form at the time you submit it.

Information collected automatically

When you submit a form, we record your IP address and browser user-agent string along with your submission. We use this to help detect spam and abuse and to secure our systems. We also use analytics and anti-abuse tools (described below) that collect standard technical information such as pages visited and general device/browser details.

How We Use Your Information

  • To respond to your inquiries and provide information you request
  • To connect you with an authorized Malibu dealer in your area
  • To process and follow up on dealer applications
  • To send you information about our products and services you have asked about
  • To protect our website and forms against spam, fraud, and abuse
  • To operate, maintain, and improve our website
  • To comply with our legal obligations

How We Share Your Information

We do not sell your personal information. We share your information only in the following limited circumstances:

  • Authorized dealers. If you ask us to connect you with a dealer, we may share your contact details and request with the relevant Malibu dealer so they can follow up with you.
  • Service providers. We use trusted third-party providers to operate our website and process inquiries on our behalf, including HubSpot (customer/lead management and forms), Google (reCAPTCHA abuse protection and Google Analytics), Shopify (dealer account management), and our email and web hosting providers. These providers may process your information only to provide services to us.
  • Legal and safety. We may disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of Malibu, our users, or others.
  • Business transfers. If Malibu is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Tracking Technologies

Our website itself does not set first-party tracking cookies. However, the third-party services we use may place cookies or similar technologies on your device, including:

  • Google Analytics — to understand how visitors use our site so we can improve it.
  • Google reCAPTCHA — to distinguish humans from automated abuse on our forms.
  • HubSpot — on pages with a HubSpot form or scheduling tool.

Most browsers let you refuse or delete cookies through their settings. Doing so may affect how some features of the site work.

reCAPTCHA

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Data Retention

We keep the information you submit for as long as needed to respond to your inquiry, manage our dealer relationships, and meet our legal and business obligations. When we no longer need it, we take reasonable steps to delete or de-identify it.

Data Security

We use reasonable administrative and technical safeguards to protect the information you submit. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may request to access, correct, or delete the personal information we hold about you, and you may opt out of marketing communications at any time by contacting us using the details below or by using the unsubscribe link in our emails.

California residents

If you are a California resident, the California Consumer Privacy Act (as amended by the CPRA) gives you the right to know what personal information we collect, to request deletion, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell your personal information. To exercise your rights, contact us using the information below.

Users in the EU / UK

If you are located in the European Economic Area or the United Kingdom, you may have additional rights under the GDPR, including rights to access, correct, delete, restrict, or object to our processing of your personal information, and to data portability. Contact us to exercise these rights.

Children’s Privacy

Our website is intended for a business audience and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this page periodically.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: